Frequently Asked Questions

What are the shipping costs?

Shipping costs depend on the country you want to ship to. You can calculate the shipping costs during checkout.

How long will it take for my order to be delivered?

The order processing time is on average 1 business day. The shipping time depends on the chosen shipping method. You can find the estimated delivery time during the checkout.

How can I contact customer service?

You can contact customer service, see the 'contact' section.

Can I return my order?

Order today and trust our 14 days money back guarantee. See refund policy section.

What are the payment options?

We offer various payment options such as: Ideal, Bancontact, Klarna, etc.

Is your order safe?

Yes, your order is safe. We use advanced security technologies to protect your data.

Can I place an order without an account?

Yes, you can place an order without an account. You can choose to order as a guest during checkout.